At AstroPdf.Com, we strive to provide the best astrology services and ensure customer satisfaction. However, due to the nature of our services, we have specific refund policies in place.
Refund Terms and Conditions
General Policy
All sales are final and no refund will be issued.
Refund Appeals
Refund can be appeal by the customer if any kind of inappropriate activity or technical glitch carried out from Astropdf.com Website.
Processing Time
In case of Refund, the refund will be processed in 5-7 working days from the day initiating the Refund Process.
Refund Process
Submit Refund Request
Contact our customer support team with your order details and reason for refund request.
Review Process
Our team will review your request and verify if it meets our refund criteria.
Approval & Processing
If approved, the refund will be processed within 5-7 working days to your original payment method.
Eligible Refund Cases
Technical Glitches
System errors, payment processing issues, or website malfunctions that prevent service delivery.
Inappropriate Activity
Fraudulent transactions, unauthorized charges, or any suspicious activity on our platform.
Non-Eligible Refund Cases
- Change of mind after purchase
- Dissatisfaction with astrological predictions or interpretations
- Personal circumstances preventing service usage
- Requests made after Report is Generated / Service is Delivered
- Duplicate purchases due to user error
- Refunds for completed astrology consultations
- Downloaded PDF reports or documents
Contact Support for Refund
To request a refund, please contact our customer support team with the following information:
- Order ID or Transaction ID
- Date of purchase
- Reason for refund request
- Supporting documentation (if applicable)
Email Support
Response within 24 hoursPhone Support
Mon-Sat: 9 AM - 8 PMContact Form
Quick response availableImportant Notes
Payment Method
Refunds will be processed to the original payment method used for the transaction.
Processing Time
Bank processing times may vary. Credit card refunds typically appear within 3-5 business days, while bank transfers may take 5-7 business days.
Currency
All refunds will be processed in Indian Rupees (INR) as per the original transaction.
Last Updated: October 20, 2025
Policy Effective Date: January 01, 2023